Final Reflection

Building a prototype for Koreatowns in North Texas has been a challenging experience. This course has helped me to take a step back from the initial stages of my project and reconsider my audience.  While learning about user-centered approaches to designing a digital project site, I encountered other challenges that I did not consider in the beginning.  By studying the physical and digital spaces of a history museum, I was able to see things clearer. Also, studying various digital public history sites was very insightful. Learning about the different digital interfaces and digital tools,  reading various scholarship on the digital public history, and testing digital public history sites have helped me to build a prototype.

I selected Omeka for the prototype because it was user-friendly and easy to navigate.  It also allowed me to design my project site with creative freedom. The storyboarding technique, mentioned in Shawn Medero’s article “Paper Prototyping,” helped me to visualize the interface for Koreatowns in North Texas. In addition to storyboarding, I learned about the importance of testing and evaluating the prototype. I asked several people to visit Koreatowns in North Texas and provide feedback. Their comments helped me to see things  that would be helpful for the audience when navigating the site.  The comments from Dr. Leon were also helpful. My classmate’s review/feedback was helpful, but I think having more than one classmate to review the site would have been more helpful to gain more than one perspective.

Overall, I learned that building a prototype for a digital public history site is very challenging; yet the process is a great learning experience.  This course has allowed to me explore things that I would not have done on my own such as building a prototype, accessing course materials, and learning different techniques to engage the audience.  Since there is little information available online about the history and culture of Koreatowns and Korean Americans in North Texas, I was excited to build a prototype for the information to be available to the public.  Finding time to take the images was a little bit challenging because I had to find the time to visit the places during the week and before sundown.  After taking the images, I carefully selected the images that would be the best fit for the prototype.  Before I learned to incorporate oral history into the prototype, I learned how to interview wonderful people who have close connections to the Korean American communities in North Texas.  Another challenge that I encountered was the visual display of my images and text.  I learned to experiment with different layouts of the images in Omeka. Writing short descriptions and narratives paved the way for me to understand my audience better.  I had to consider the language usage and colloquialism, so I would not lose my audience to an abyss of words. Despite the challenges, I received so much support from the Korean American community.  Finding the right people to interview was easy, but finding the time to interview them in person was a good challenge.  Also, Dr. Sharon Leon has provided supportive and constructive feedback to lead me in the direction of learning something new in order to see the benefits down the road when I further develop my prototype.

Before the end of this semester, I revisited Michael Frisch’s article. In “From A Shared Authority to the Digital Kitchen and Back,” Michael Frisch explains the purpose of exploring: “Exploring, I think, is more interesting than searching, and it suggests a non-linear spatial imagination rather than a linear, tunneled one: one inhabits a space that is being explored rather than simply forging a narrowing path through it” (133).  For my prototype, I came to a realization that I want the audience to explore instead of just search for information and images on the site.  I want them to come away with some ideas or information that make them think about the reasons why Korean American history is rarely available online.  Also, I hope their explorations and curiosities can help me to continue building the prototype.  Ultimately, I want Koreatowns in North Texas to be our digital public history project by inviting people from different backgrounds and experiences to share in the building of the site as a community.  The key to making the prototype available to the public would be an engaging collaboration with the audience.  Echoing Corbett and Miller, “Honest sharing, a willingness to surrender some intellectual control, is the hardest part of public history practice because it is the aspect most alien to academic temperament and training” (36), I am steadily learning to take less control of my project and reconsider my audience.  The question of “How do I engage my audience?” changed to “What are some changes that can be made to the prototype for audience engagement  while connecting them to the purpose of preserving the history and culture of Koreatowns in North Texas and the Korean American experience?”

A Reflection on Oral History in DPH Projects

Digital technologies have provided different ways of including and delivering oral history in a digital space.  There are systems or software programs that are available to help project designers to include oral history in a digital space. For example, “The Oral History Metadata Synchronizer (OHMS), a web-based system, provides users with word-level search capability and a time- correlated transcript or index, connecting the textual search term to the corresponding moment in the recorded interview online” (Boyd 95).  On the other hand, there are some challenges that complicate the practice of oral history.  According to Boyd, “… it still remains underutilized because oral history  can be a cumbersome resource to use, even in an online environment” (95).   Initially, OHMS was developed for transcribed oral history; and it became a challenge in the digital space.  Also, “Software designed to offer access to archived materials is not sensitive to specific challenges posed by oral histories” (Boyd 96).

The American Folklife Center uses Oracle APEX for their platform.  Groce and Lyons  “expect the online platform developed for the Occupational Folklore Project to result in cost-efficient protocols for the acquisition of oral history materials from partners in geographically dispersed locations…to minimize the work of translating and mediating data that accompanies these acquisitions” (65). It allows the user to include content with less complications.

Another challenge is the cost of transcribing and auditing oral history.  “The digital index has the advantage of being a true timecode; however, very few digital archival systems have been developed to automate the linking of the timecode representing the segment created to the corresponding moment in the interview” (Boyd 101).  As a result, “Indexing in OHMS allows us to create a workflow that puts these interviews online much more quickly and efficiently at a very low cost” (Boyd 103).  It is not cheap.  So, OHMS developed a better option.  Currently, OHMS is free.  Also, OHMS is compatible with certain programs.  For example, “As part of this initiative, OHMS is being developed as a plug-in, working seamlessly with other content management systems, including Omeka, Kora, CONTENTdm, and Drupal” (Boyd 96).  There are helpful video tutorials (and transcripts) on how to use OHMS for annotating oral history.

Furthermore, there is a challenge of having too many topics. The Occupational Folkore Project, designed by the American Folklife Center, came up with a great solution.  “To address this challenge, we again worked with our archiving and cataloging colleagues to develop a controlled vocabulary, a list of preselected words and terms designed to limit ambiguity and aid the search and retrieval of information” (Groce and Lyons 62). This solution created an efficient way to catalog the topics prior to the oral history interviews.

To ensure that the project site maintains its user centered focus, testing the site at various times is very helpful.  Including oral history in a digital space presents another complication that can be good for the project designers.  American Folklife Center uses Beta-testing, which they rely on volunteers from libraries, schools, organizers, etc. This allows the AFC to “use testers’ feedback to refine our [their] procedures and improve our protocols” (Groce and Lyons 65).  Referring to Angela Colter’s “Testing Content,” “Whatever your budget, timeline, and access to users, there’s a method to test whether your content is appropriate for the people reading it.” Therefore, testing the site is a win-win situation for both the project designers and users.

The articles and project sites for Oral History (Module 7) have strongly influenced my proposed decision to add an oral history component to my project.  Here is the link for my OHMS annotation assignment: https://ohms.uky.edu/preview/?id=35461.  I plan to add interviews to complement the Exhibit items in Omeka.  Also, the oral history component would be a great add-on for including and engaging the audience.  I might consider adding an option for the audience to add their oral history of Koreatowns in North Texas by selecting one of the two options: text or recording (voice/video).  They can upload a document or type their history in the space provided (with word limit), or they can upload a short video. The transcription of the oral history will be beneficial for me and the audience.  I like the idea of the segmented transcription of oral history in OHMS.   If either text or video includes Korean language, I will have to find a way to translate it in either format.  Adding the oral history,  in the form of text, voice, or video recording,  reflects a humanistic approach to my digital public history project.  The audience will be introduced to real people and their stories in order to make human connections in a digital space.  The connections result in engaging and interesting communication that will help me improve my project.

css.php