Project Progress Update

For this week, I am facing a few challenges with language conversion,  oral history content in OHMS, and a possibility of changing the title of my Omeka site.   After I added a plugin for the Korean and English language display, I noticed a few issues.   After contacting Reclaim about finding a way to display Korean and English in Omeka, I was directed to contact Omeka support.  I hope I will finally get my answer.  I created another WordPress site in case I could not find a solution for Omeka.  In WordPress, I was able to find some great plugins for language conversion and display.  However, I decided to continue with my project in Omeka and worry about the language conversion later. I changed the language back to English only.

I have been struggling a little bit with OHMS.   I viewed the video tutorials and read the tutorial guides; however, I just didn’t understand the procedure.  I was able to add my interview with Dr. Zo, a first-generation Korean American, to OHMS.  However, the audio recording does not appear in the Preview.   Now, I have to figure out the problem, so I can link it to my Omeka site.  The audio recording is currently available on my Omeka site.  After removing my first interview, I decided to upload an interview from Youtube.  It is an interview with a famous musician, Allen Toussaint, courtesy of the Library of Congress.  Here is the updated link to my OHMS annotation activity: https://ohms.uky.edu/preview/?id=35461.  Unfortunately, the video is not available for Preview even though I added the URL in the Metadata.

After interviewing two influential Korean Americans, I am contemplating if I should change the title from Koreatowns in North Texas to North Texas Korean Americans.  The interviewees provided wonderful and inspirational narratives about their journey to America (Texas) and how they have contributed to their Korean American community.  Each interviewee expressed his or her own passion for community involvement.  They did mention Koreatown Dallas, but I am gradually realizing that I need to let go or release my control of the project’s initial direction and see it from an inclusive and audience centered objective.

My next steps include oral history management, addition of social media plugins, additional video recordings, and testing the site with volunteers.   I will be uploading and transcribing the remaining audio recordings of the 2 interviews.  Before I add the plugins for social media, I need to create a Facebook account for the project site and a Youtube Channel.  For Facebook, I can add an image from the Omeka site with a brief description and a title to invite audience participation.  For the Youtube Channel, I plan to record a short video about one of the places in Koreatown Dallas or Carrollton to capture the audience’s attention.  I might record a short food video from a Korean restaurant (if permitted by restaurant manager/owner) or a panoramic video of Koreatown Dallas or Carrollton and upload it to Youtube.  Even though my project is in the early stages of a digital public history site, I will be asking for a few volunteers from different backgrounds and ages to view my site and provide a brief feedback.  I might even ask my own students to take a look at the site as a classroom exercise on the rhetorical persuasion and audience engagement of a digital public history site that is a work in progress.

 

 

Revised Personas

Persona 1

Name: Amy
Demographic: early 30s, female, Korean American, college educated, architect
Descriptive Title: Amy (Digital Native and Foodie)
Quote: Life is about Food, Culture, and Social Media.

A Day in a Life Narrative: 

I am a second generation Korean American. I do not know that much about my Korean heritage; however, I am interested in learning more about Korean history and culture. I am also not familiar with Korean American history, especially in Texas. My job requires me to work on a computer on a daily basis. As an architect, I have a strong interest in learning about different cultures and how certain infrastructures influence sustainability and maintain a balance with surrounding communities. I pay attention to the use of space and how it interacts with people and nature. I also enjoy learning about different foods from around the world, and I enjoy purchasing various kitchen gadgets and appliances in order to learn to make different culinary delicacies. I am an avid user of technology and devices. I am on social media most of the day. I use social media to stay connected with friends and family. I also use it to learn about cultural things. The site on Koreatowns in Dallas and Carrollton will help me to explore both of them and to learn more about my heritage as a Korean American.
End Goals:
I don’t like to search through a plethora of information. I want to find my interests and explore them with minimal reading and more engagement in learning about Korean American history and culture and Koreatowns Dallas and Carrollton.

Persona 2

Name: Josephine
Demographic: 60s, female, African American, college educated, retiree
Descriptive Title: Josephine (Cultural Enthusiast and Social Learner)
Quote: Life is short; it’s best to learn something new each day.

A Day in a Life Narrative: 

I am a recent retiree. I live with my husband and adorable dog. I like meeting people and making new friends. I enjoy being around younger people because of their vibrant and youthful energy. Working for an international company has allowed me to explore new cultures. Before I visited the two Koreatowns, I began learning the Korean language at a local community college. My interest in K Pop steered me toward learning Korean. To brush up on my Korean, I joined a Korean meetup group that meets in Koreatown. The group meets in Koreatown for an informal language learning and cultural excursions to a Korean restaurant or karaoke bar. I am not a native Korean speaker; however, I enjoy learning about Korean culture, history, and traditions. I use the internet to pay my bills, purchase items, and read news articles. I use social media to connect with my friends and family. The site will help me learn more about Korean culture and history.

End Goals:

Learning keeps me staying young, so I like to be informed and engaged by using minimal technology. I would like to use the site to learn about the different places and upcoming events in Koreatown and to continue practicing the Korean language.

Persona 3

Image not available.
Name: Chris
Demographic:  18-20s, high school graduate, lives at home with parents
Descriptive Title: Chris (Tech savvy and goes everywhere with smartphone)
Quote: I live one day at a time, but I don’t like waiting long for fast food.

A Day in a Life Narrative: 

I am a recent high school graduate. I live with at home with my parents.  I enjoy hanging out with my friends.  I do not know anything about Korean culture and history.  Also, I did not know that Texas had Koreatowns.  Some of my friends are KPop fans, but I am not. However, I do not mind visiting a new place while I am with my friends.  I use the internet to check up on my friends, watch my favorite shows and new movies, track upcoming festivals and concerts, and skim news articles. I use social media to connect with my friends and make new friends.  The site will help me break away from my usual environment and learn something new.  I might be able to convince my friends to visit one of the Koreatowns with me.

 

End Goals:

I use social media to learn about the current events since I do not watch the news.  I enjoy reading about technology as long as the articles are short.  My smartphone is with me at all times.  I enjoy learning new things as long as it interests me and my friends.

Persona 4

Image not available.
Name: Mr. Kim
Demographic:  70s, retiree, middle-class, college educated from South Korea 
Descriptive Title:  Mr. Kim (Family Oriented and Korean Culture Enthusiast)
Quote:  I am proud to be a Korean American who still believes the past can teach the new generations about the present and the future. 

A Day in a Life Narrative: 

I retired after owning a business with my wife for over 25 years.  My wife and I are first-generation Korean Americans.  We moved to Texas in the early 1980s.  Since our degrees from Korea were not accepted, we worked very hard to save money and own a business in Koreatown Dallas.   We raised our two children to excel in their studies, so they do not have to work hard like us.  At the same time, my family and I were connected to the Korean community by being members of a local Korean church.  After more than 25 years of owning a business, my wife and I were persuaded by our children that it was time to enjoy life and not worry about work every day.  During my retirement, I learned to use the internet off and on.   I do not like to use the internet every day; I still like to read the printed newspaper, especially the Dallas Korean newspapers.   I use social media to connect with my children and grandchildren.  The site will introduce my children and grandchildren to learn about the Korean American history and culture in Dallas.  I would like to include my stories and pictures about Koreatown Dallas.

End Goals:

I enjoy being around my family.  I use social media to stay connected with my children and grandchildren.  I like to teach my grandchildren about Korean culture and history because I don’t want them to forget about their Korean heritage.

A Summative Blog on Audience, Engagement, and Co-Creation

Conducting research for building a prototype for a digital public history project comes with some interesting challenges.  One of the challenges that I have encountered is creating a set of questions to find out more about my audience.  During the early planning stage, I thought I had great ideas for whom the project will target. After interviewing my users, I realized I needed to revisit my set of interview questions.  My questions were almost linear, and I needed to take less control and let the audience tell me what they are looking for.  One of the audiences that I did not consider at the initial planning of my project is the audience who does not have any knowledge of both Koreatowns and Korean American history and culture in North Texas. If I could find a way to engage this type of audience, then I will have a better understanding of my audience.

According to Shlomo Goltz, “personas are one of the most effective ways to empathize with and analyze users.”  Learning about personas and creating two personas for my project has helped to step back and see my project from another angle.  Then, I began to understand my audience.  I am currently in the process of creating a third persona to acknowledge another group of audience. Another challenge I have encountered is the technology aspect. I made the assumption that if my audience uses technology, then it will be less difficult to engage them. However, I needed to pay closer attention to different patterns of data and the data that was missing. Both users access social media, but the type and time spent for each one differs depending on what they need and want from each one. The users not only want to search for information, but they also want to learn and to be acknowledged. I plan to study more social media platforms in order to understand how each one serves a purpose for different audiences. This  will help me to learn which ones serve a greater purpose in engaging the audience with the project, and it will help me to select the appropriate digital tools to engage my audience.

Furthermore, engagement becomes a key factor for keeping the audience interested, informed, and valued. They want to be part of the project in some way. Just like visiting and engaging in the physical spaces, the audience wants that similar experience in a digital space; and they want to leave a physical and digital space knowing that they have learned and/or contributed in some way. The shared inquiry between the audience and the project creators create an interesting dynamic. By inviting the audience to become part of the project, the level of engagement goes from minimal to valuable.  Also, carefully researching the audience and the different types of engagement adds a humanistic approach to the project. I plan to integrate activities that both the audience and I can co-create or build the project together.  In the meantime, I will continue to research the end goals of different users.  Overall, the user research has helped me to view audience from a different perspective and how they play a significant role in the designing and planning of our digital public history project.

A Comparative Review of the National Cowgirl Museum and Hall of Fame

Depending on the environment or space, the representation of a public history project may vary.  Whether it is a physical or digital space, the same public history project will be interpreted differently.  Also, the audience interacts with it differently when presented with various ways of engagement between the physical and digital sites.  Each space is open for interpretations based on its rhetorical representation; it is constantly changing and transforming.  For the comparative review of a physical and digital site, the National Cowgirl Museum and Hall of Fame in Fort Worth, Texas was selected.

The National Cowgirl Museum and Hall of Fame conveys the importance of recognizing the history and culture of cowgirls. The concept of the cowboy is a nostalgic and more commonly mentioned in American history. However, the concept of the cowgirl is almost forgotten or rarely mentioned in mainstream American history and culture. This museum demystifies the concept of the stand-alone cowboy and acknowledges the contributions of cowgirls. The outer space of the museum has two amazing statues placed in front of the museum. A bronze, life-size statue of a cowgirl with her horse stands on the left side of the museum. On the right side, there is a bronze, life-size statue of Sacagawea. Inside the museum, it has a circular design with a rotunda like ceiling. The environment is warm and inviting. It looks like a beautiful mansion with white floors and an impeccable interior design. There are two staircases on each side of the museum. The featured exhibit, “Pure Quills,” is on the far left corner of the first floor. The ongoing exhibit is on the right corner of the first floor and continues to the second floor. There is a video viewing room that is closest to the entrance door on the right; it features a short video of the museum’s collections and featured exhibit.

The audience for this museum varies. During my visit, I saw adult women and men touring the museum. This museum is also great for all ages and students.

The first floor of the museum features a circular layout. Because of the open and circular layout, visitors can start from different areas instead of one single flow of traffic. After viewing the video, the audience can enter the room next to it. On the right side of the wall, there is a bright red screen that asks the audience to touch the screen to begin. There are five different black and white photos of Annie Oakley, two Native Americans, a cowgirl march, Buffalo Bill, and an image of a cowgirl on a horse. After a photo is selected, the visitor steps into the brightly lit photo booth. After the photo is taken, a copy of the 3×5 photo is printed for free. There is also an option to send a digital photo via email or text. This activity is fun and interactive because it encourages visitors to learn more about the people and settings in the photos. If people were taking up too much time with the photo booth, the layout of the exhibit encourages the visitors to move to other locations in the exhibit that are also equally or more engaging such as the double-sided video screens hanging from the ceiling. Each side of the screen features videos taken during the time cowgirls were part of the Buffalo Bill Show.

The primary items that are used to communicate the interpretation of the museum are the collections of artifacts from well-known cowgirls such as Annie Oakley and Tad Lucas. These artifacts are displayed beautifully in separate glass cases for full 360 viewing. The circular navigation of the museum is very engaging and moves the visitors along. There are hologram videos that are built into the wall. It looks like a diorama that hangs on a wall, but in this case, it’s a digital diorama that speaks to the audience by looking directly at them during the speech. One of the dioramas features an image of Annie Oakley talking about teaching other females how to shoot rifles.

I did not see any docents or curators interacting with the public during my visit. However, the museum will provide a docent led tour for a group if scheduled ahead of time. The receptionist who was also the gift store representative was helpful. After I purchased my ticket, she handed a pink sticker and instructions.

The physical site of the National Cowgirl Museum and Hall of Fame is engaging and informative. This museum is a great treasure for the nation. I wish more people would visit the museum because I learned so much about the American West and history of cowgirls during my first visit. I hope to return soon with my friends and family. I would not change the physical exhibit because it is effective as is.

In addition to the physical site, the National Cowgirl Museum and Hall of Fame also has a website. The “About” page includes a clear statement for the purpose of the museum: “The National National Cowgirl Museum and Hall of Fame honors and celebrates women, past and present, whose lives exemplify the courage, resilience and independence that helped shape the American West, and fosters an appreciation of the ideals and spirit of self-reliance they inspire” (National Cowgirl Museum). From the featured images of cowgirls to the amazing logo, the design of the website clearly communicates its argument. The primary audience might be women because the website seems to show more images of women and their achievements. It also features a slideshow on its homepage of future events such as the artist Barabara Van Cleve’s “Pure Quill” exhibit, Cowgirl Spring Roundup, the luncheon for the National Cowgirl Hall of Fame, and the Old Bags luncheon.

The website seems to target white/Caucasian women because most of the images in the homepage slideshow feature white women. It makes the assumption that the audience is mostly white women. However, if the audience takes a look at the honorees, there are also women of color who were inducted into the Cowgirl Hall of Fame.

The layout of the website is easy to navigate and search. Each of the tabs has categories of interest. For example, the “Museum” tab has seven featured categories with sub-categories. There is an “Education” tab as well as the “Hall of Fame” tab. For the Hall of Fame, the audience can learn about each honoree and her achievements. There is also an image of the honoree. Similar to the physical site, the website allows the audience to begin their journey from different directions. There is no “Start Here” tab or page, which allows more freedom for the audience to navigate the website. Unfortunately, there is no Search area or button on the homepage to allow the audience to narrow their search.

The website offers brief information about the ongoing exhibits and featured exhibit. It also includes the “Hall of Fame” honorees information. The Education page features information for school tours, video conferencing, traveling trunk, and Girl Scout Patch Program. The Support page asks the audience to become members, to make donations, and to volunteer.

In contrast to the physical site, the website provides Education and Support opportunities that a physical site does not provide unless the audience request such information or reads the museum pamphlet. The featured artifacts in the digital space do not compare to the artifacts featured in the physical space. The images of the artifacts and photographs on the website do not have a title, description, or narrative.

For the audience interaction and engagement, the digital space allows the audience to search the list of honorees, view videos, and search the archives. However, the physical space allows more interaction and engagement with the audience. The website allows the audience to interact with the site’s creators and curators. By visiting the “Support” page and selecting “Volunteer, the audience may interact with different departments of the museum. This type of interaction is central to the sustainability of the museum because it engages the public and values their contributions.

For the National Cowgirl Museum and Hall of Fame website, there are a few things that can be changed to enhance the digital experience for the audience. They should add titles, descriptions, and narratives to the artifacts and photographs on the website. Instead of placing them all together on one web page like a collage, they should be categorized. Adding a search area on the home page would also be helpful. The social media platforms should not be placed at the bottom right-hand corner of the website. An interactive component to entice the audience to learn more about the museum and the history of cowgirls should be added to the home page. Adding another language such as Spanish would be great because the physical site acknowledges the cowgirls from the Hispanic culture. Adding a tab for cultural diversity in cowgirl history would be helpful to reach a wider audience. The physical site includes information and images of cowgirls from Native American and Hispanic American cultures. Despite these suggestions for changes to the digital space, the museum’s website presents the overall argument very well.

 

 

 

 

 

 

 

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